We celebrated my kid’s birthday here. The pool was really fun for the kids, there were several tables near the lobby that we used when we ordered food. The rooms were clean. However, I received a text the day of our arrival saying during peak times after 5:00 we needed to book a 1 hour time slot for the pool. I would have liked to know that well in advance since a birthday pool party was the whole point of my visit. Also, to prebook breakfast on Expedia I also had to pay for free cancellation. I couldn’t just pay for breakfast so it cost me an extra $80 on the reservation. And finally after we checked in, got organized in the room, went to the pool, the front desk had given our room to another family and locked us out. So the other people had gone into our room, luckily didn’t take anything !! and then went back to the front desk. I had to stand at the desk in my bathing suit to sort this out during my booked 1 hour pool session and all I got from the manager was a sorry!!? If there’s a next time I will try another hotel.
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