Extended Stay America - Columbus - Polaris (Extended Stay America Suites Columbus Polaris)

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Although we had a confirmation and contqct from the facility before arrival, they said our reservation was canceled. We did not cancel, nor could they tell us why. Not only that. But said they no longer had rooms with 2 beds like we reserved.

Facility did not match photos and reviews. Terrible smell, needed a deep clean. Trash cans by exit overflowing with cases of beer, loud music in parking lot at all hours.

The bed was quite comfortable. The HVAC was easy to operate and I liked the constant fan option. We were only staying one night, but the room was quite spacious. I would highly recommend this property.

Unfriendly staff

It was decent place . Staff was rude and not very personable. And other guest warning to watch out for broken into vehicles

If you homeless don’t stay here cause they will treat you very poorly and even kick you out no matter you have money if you don’t pay on time I’m still hurt

Value hotel with kitchen amenities and self service paid laundry. somewhat tired and worn out furnishings but acceptable. Breakfast was minimal with some coffee and oatmeal. But nothing to put the oatmeal in to eat. Didn’t see any utensils or kitchen stuff in room though there was a full fridge and hot top plus microwave. Good walkable dining options nearby.

Not the best. Honestly, it felt like I was staying in an old folks home instead of a hotel. Had to wait minutes at the front desk. The room was damaged and drying my hair set off the fire alarm. Three times. I will not be staying on this property again.

Room was absolutely disgusting, had the worst smell I have ever encountered. Nasty dirty horrible

Okay, not great. Outside needed some cleaning up. Staff at front desk were helpful. Room was clean but definitely could use some TLC and updates.