Extended Stay America Suites Denver Tech Ctr S Inverness

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

It was a great stay. The front desk lady was very helpful.

Unfortunately it was a really bad experience. Arrived and got my room and a bunch of people were outside it looked like doing drugs or something. Went in the room which smelled like cigarette smoke even though it's a non smoking room. The room had several burn marks in the bathroom and living area, as well as pink stained paint all over the sink and tub and walls. Just ignored and got ready to lay down. After moving my pillows around saw some tiny bugs and unfortunately determined they were bed bugs. Scraped a few into a cup to show the front office. They agreed to move me into a different unit in a completely different building. The new unit was cleaner and thankfully no bed bugs but the floor wasn't completely nailed down in certain spots so you would almost trip on the floor if you forgot where the floor was uneven. Finally put a towel over it so I would remember it was there. This room also was non smoking but also smelled like old cigarettes. Thank goodness I was only there two nights. I definitely wouldn't stay again.

The sink had food left over from a prior occupant. The drapes were falling off the rods, the hall and wallets were filthy. The tub had patches in the wall. I have stayed in beautiful extended stays in the past and the area was full of nice hotels. The person who checked me in spoke little English. This was not a great place to sleep.

They allow you to book a room just to show up and they are closed with a paper note on the door. Call the number your reservation doesn't exist and they have no rooms. Naturally it's not refundable, so this was a very irritating experience late at night.

Place was disgusting and the staff was only helpful to a very little extent. The window was poorly put together and shattered with my daughters in the room. A piece of plywood was placed over it that doesn’t cover the entire window with no real repair. The door was broken and had to constantly try to put the key in to open it, it eventually didn’t open at all to where we had to go to the front desk constantly for assistance. Begged for days for simple appliances for the kitchen. Didn’t receive not nearly everything it claimed to have. When housekeeping came they barely did anything, didn’t replace linens or towels. Closet shelf fell in the middle of the night with only towels sitting on it, poorly put together. I guess they swept..which I do myself the day before. Damage all through the room. The burners on the stove do little to no work. Big burner didn’t work at all. Had to buy my own appliances to get through. Hours changed out of nowhere so the front desk was closed at different times. It was a disaster completely from start to finish.

Crazy always

Terrible experience

Good..

Clean rooms

Good location and helpful staff