Sini Vie Resort & Spa Seminyak by Ini Vie Hospitality

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

I would like to start by recognizing Roger and Eric for the exceptional service they provided throughout our stay. Both were professional, attentive, and genuinely committed to making our experience as enjoyable and seamless as possible. Roger, in particular, went above and beyond in ways that exceeded all expectations. Not only was he incredibly helpful during our stay at the resort, but he continued to assist us even afterward. He helped us navigate our way around Bali, arranged romantic dinners, recommended and coordinated tours and activities, and consistently provided the best options available based on our preferences. His local knowledge, responsiveness, and willingness to help made a tremendous difference in our trip. Thanks to Roger’s guidance, what could have been a challenging and overwhelming experience became smooth, stress-free, and enjoyable. He took the time to ensure that every detail was taken care of, allowing us to focus on making memories rather than worrying about logistics. His dedication, hospitality, and genuine care for guests are truly remarkable. It was an absolute pleasure meeting Roger, and I can confidently say that our Bali experience would not have been nearly as enjoyable without his assistance. Eric was equally welcoming and helpful, contributing greatly to the outstanding level of service we received. Together, they exemplify the highest standards of hospitality and customer care.

We had a great 3 days here and were very impressed with our room with private pool. The staff couldn’t do enough and everyone had a friendly smile and greeting. Our issue with the drinking water in our room was fixed as soon as reported. The shuttle into town and the beach was very useful. Breakfast selection was fantastic and the quality of food for dinner was amazing. Thanks to Mita and Diah who looked after us so well during our stay.

Hotel staff were awesome friendly & welcoming service was A+

Yes

The hotel was very nice, we liked our room. There was an unpleasant odor here and there in the room. Luckily it didn’t last all day. Breakfast could have been fresher, with better options. We had a bad time checking in, unfortunately. Coming from hospitality culture and coming from a partner property our expectations were high for this location. Wish they were more helpful with better communication. We would give them another try. The hotel was lovely.

The staffs were very helpful and polite throughout our stay in Bali. Highly recommend for couple and family members to stay here!

My brother and myself stayed here on a whim and it was the most lovely well staffed place i believe we could have. Such a great stay!

The staff was very friendly and welcoming. The room and pool were clean. It was difficult to contact the front desk for assistance as they did not have a phone and the Whatsapp QR code led to their spa service. Everything is very tech-forward with the lights/tv. The restaurant in the hotel had good food but service was not the best. Might be because I came at a slow time. Would stay again, good hotel fairly close to the airport and they were willing to hold our bags after checkout for a few hours.

酒店設施很好，很漂亮。雖然沒有升降機。 但也只是一層如果有需要職員也會幫助你搬行李上房間。房間有音響投影器。 但適合情侶 因為浴室與廁所是沒有遮擋。 早餐也有選擇 味道不錯。 所有職員都很好和有禮貌。

Was a amazing experience.