Tru by Hilton Audubon Valley Forge

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

There were a number of very nice things about this property such as their indoor pool, well stocked and maintained exercise room, foseball games in the lobby, and outside lounging area. We enjoyed our stay in all ways except one: we could not get the TV to accept our account so we could watch movies on Amazon Prime-either through a USB cable from our computer or through an app on the TV (there was none). The front desk was not able or willing to help us.

When we arrived on Friday August 7th after a long trip and evening of Flag Football activities, we checked in around 9PM. This hotel does NOT have a restaurant OR bar so there were very limited offerings in a snack bar type of way around the check in counter. I thought the set up was quite strange. Regardless we got our room which was on the end of the hall on the 2nd floor right next to the elevator. The hotel was extremely loud and busy due to all of the Flag Football kids lodgin there. Once we entered the room I immediately noticed that it was BLAZING HOT! We come from Florida so heat is generally negligible for our family. This was damp heat and very uncomfortable. I figured the AC was never turned on, so we adjusted the thermostat and stepped out for dinner. We came back 90 minutes later and it was STILL the same temperature. I went down to the front desk to speak to them about the broken AC and ask for a different room. They let me know that they only could accomidate a switch to two King rooms. I was traveling with an 11 year old and 12 yo girl so that was not going to work. The front desk attendant came with me to see that I was operating the system correctly. It never turned on. We spent the night in the room and NONE of us could sleep between the heat and the noise, The next day I went down to speak to them again about changing rooms and they had one available at 7:30 AM - we agreed to a room swap when we returned from the tournament.

Very clean room and comfortable bed and pillows too.

The breakfast was lovely with a lot of variety. Good way to start the day.

We had a problem with the AC in our room and the staff person at the desk was very helpful in putting us in another room.

Tru is great value. The rooms are comfortable and clean. Bed perfect. We asked for a quiet room and got it.

Basic room. Simple

Great breakfast!

the pool could of been warmer

it was all clean . Good helpful staff Excellent Breakfast