Mercure London Hyde Park Hotel

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Great for staying if going to BST Hyde Park. Plenty of food nearby and room was comfortable and clean.

We secured a King sized bedroom (Sun-Tue) several months before our trip. This hotel is also owned by the same corporation that owns Indigo (right behind them, connected) and we were told, due to mechanical problems, we had to check in at Indigo with an "upgrade" for our King sized bedroom. We were paying around $400/night. They put us in a room with a Full size bed and NO room to lay out our suitcases! We politely called and said this will not work. They then placed us in a Queen size bedroom, to which we conceded. Later, during our stay, we went to Mercure and asked to see their King sized bedroom. Oddly, it was available and so much nicer than the "upgrade" we were given. It would have been perfect, especially as an "upgrade" considering having to be placed in the other hotel with a smaller bed. We asked about the cost to which the lady said it would be around $250/night. We definitely were taken advantage. For this reason, we were very disappointed in our experience. We should have asked for a credit. They also have too many tables in the restaurant to allow customers and servers to walk through. We were bonked several times.

Comfortable, conveniently located

Great location to paddington train station that gets you everywhere

The staff are always excellent at this hotel and I have no complaints. I like its quiet location but also the excellent transport links and shops/pubs nearby.

Great location between shops near Paddington Station and Hyde Park's lovely Italian Garden. Friendly and helpful staff. Everything modern and clean.

Wonderful stay! Excellent location and even better service. Breakfast was delicious. Thank you!!!

Nice hotel with easy access to Paddington Station and Hyde Park

Good, all round experience

Conveniently located to underground tube, polite staff, great amenities, good restaurants nearby.