Doubletree by Hilton Coventry

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The grounds outside where nice. The staff at check in where pleasant. Our room was a nice size but very dated. The furniture was dated. The bathroom was nice. We had to make our daughters pull out bed ourselves. Our room smelt musty and alot of lights and sockets just didnt wotk which was very strange. Probably wouldn't stay here again because of the room

Great stay, amenities were clean and tidy. Room was clean, early check-in was arranged when we arrived. Breakfast was plentyful and well cooked. Carpark was reasonably priced.

It was a comfortable stay, room was clean , but bathroom was in need of modernising. Would stay again. Food good, but night menu a bit sparse.

Really nice hotel, lovely lobby and bar area. Great snack selection with drinks but a bit pricey. Nice rooms plenty of space. Food was ok and good location, overall a really nice hotel. Would come back again

Large, spacious hotel, staff were friendly. Room wasn’t the quietest, could hear neighbouring rooms’ toilets flushing, hairdryers being used and doors banging. Did put a request on our booking that was ignored and were charged a ‘service charge’ without my permission on a food order I made at the bar on some light bites, so basically paid nearly £5 for someone to bring it from the kitchen!

Beverlely the receptionist was excellent and kind . She is an asset to the business and other staff members should use the same friendly and polite approach.

Easy parking with very helpful staff

Lovely clean room. Pool and changing rooms could do with some improvements. No robes or slippers provided and the lockers in the ladies changing room were not functional.

Our stay was fine, and it was great to stay in a hotel with a pool. The location was good and easy to find. The staff were pleasant but perhaps not as knowledgeable or skilled as they should be- eg didn’t know what was on the children’s menu )they didn’t have any printed) and then brought her a different dinner, having to repeat our orders as they had forgotten. Male staff in the gym could have been more polite. On both days there were no towels available and it seemed to put them out that they had to find us some. Plenty of parking but this is charged at £10 a night, which for a private car park for the hotel seems a lot to charge guests. Our room was fine, but the adjoining family room didn’t have any drawers or wardrobes (spare bedding in drawers) and no light but a lamp in the corner. The air con controls were set in both rooms and couldn’t be changed, but were very noisy when they fired up- enough to wake you. pool good, although decor could do with updating as is tired,not many keys available for the lockers. Sauna and steam was good. Jacuzzi was just an adjoining circle to the pool with bubbles, rather than a hot tub. Food was decent;dinner menu better than quality and range available for breakfast. Eggs other than scrambled had to be ordered when a waiter/chef was available. No mushrooms,sausages and bacon were ok but not particularly tasty. No pancakes or fresh bread other than presliced for toast. Coffee from a machine was fine. Ok but not a great Hilton

No body lotion in bathroom