I have been visiting Four Seasons Langkawi for the past five years and have stayed more than 10 times. It remains one of my favourite resorts, which is why I wanted to share some honest feedback.
First, I would like to thank the team for their excellent hospitality. The staff were as warm, attentive and professional as ever, and the anniversary cake was a thoughtful touch that was greatly appreciated.
This visit, however, was not quite as memorable as my previous stays. The room showed some signs of wear that I had not noticed before, and breakfast did not feel as strong as I remembered. While there was still a good selection available, I was surprised that roti canai was not offered daily. It may seem like a small detail, but it is something I have always associated with Malaysian hospitality and with this resort in particular.
I was also surprised by the RM700 per night deposit requirement. For guests staying longer periods, the amount can become quite substantial.
One additional area that may benefit from some attention is pest control. Given the resort's beautiful natural surroundings, I understand that this can be challenging, but I noticed it more during this visit than on previous stays.
That said, I thoroughly enjoyed my stay and look forward to returning in the future. I hope these comments are received as feedback from a loyal guest who has always held this resort in very high regard.
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