Howard Johnson by Wyndham Sacramento Downtown

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

A dirty seating area while waiting to get checked in. Room was dirty and no room service except Monday Wednesday and Thursday? This was when I had to call to get new towels as the ones I have been using the past two day weren't good use anymore. Called front desk and the lady said she couldn't deliver till after 11:15p.m this was already after a long day at the conference I was attending. So, I told her I could come up and get it to which she said they had no TOWELS UP FRONT?!?!? She then told me she can had someone clean the room. Next day I had new towels, but it was the pool towels that shed when you dry off and can only come off by using the hotel towel... They also didn't give me any new bedding, so I had to sleep in the same bed sheets for the entirety of my stay. My saying is you get what you paid for, but I feel like I've been to better hotels at the same price. BUYER BEWARE.

The suite we got was great, however the location was not good due to homeless folks. The front AC was out when we got into the suite, but maintenance came the next day and fixed it! Housekeeping was only M-F come to find out but other than it was good for the price! Was shocked how quiet it was! Room was very spacious and clean upon arrival, and location was right smack in middle of everything!

It was a pleasant stay

The first 9 days went fine, usual hotel nothing special but then the remote went out and they moved us rooms and I got attacked severely by bed bugs and they refuse to acknowledge

I asked for a room where I can see my car from the parking lot when I arrived because I was worried of all the homeless people with the lady did not help accommodate that. I came down for my birthday, so it was not very pleasant getting there when I arrived the next day I spoke with a different lady at the front desk and she was able to help me move rooms. The whole thing was very frustrating.

Professional great people can’t wait to see them again. Breakfast was awesome. That’s awesome lady. Great cleaning staff just amazing. Can’t wait to see how Godspeed.

The room was clean but outside it was kind of dirty and homeless around the building

It was ok one room the TV was not working we got another room it smell so bad they switched the room again which was ok over all we had bad experience we are not going there again 😞

The room and property were both run down, not well maintained, and dirty. Our room door had a crack in it and didn't fit in the frame. Toilet seat was loose and kept shifting any time we sat on it. Pool was gross, kids were running around throwing coloring pages in it from the pool area and the top floor along with other trash. The lot was frequented by non guests and there were a couple of broken down cars occupying spots. Random people hanging out in their cars for several hours. Didn't feel safe. Staff was amazing though. Honestly, it's why I stayed and didn't cancel my entire trip.

It was a great facility. The pool was amazing. The breakfast in the morning and the staff was awesome. Very polite the staff upfront was knowledgeable and helped very quick, especially when the keys were messed up overall phenomenal stay