DoubleTree by Hilton Los Angeles - Rosemead

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

good

We enjoyed our 4-night stay at DoubleTree by Hilton Los Angeles – Rosemead. Overall, the experience was very positive, with friendly service and a comfortable stay. The only area that could be improved was the housekeeping process. Daily room service was provided only upon guest request rather than by default, which was a bit unusual. As a result, I had to request room cleaning each day during my stay. Additionally, the air conditioning could have performed better. Despite setting the temperature to 68°F, the room did not cool adequately and remained warmer than expected. Overall, we had a pleasant stay and would recommend the hotel, while hoping these areas can be enhanced for future guests.

In short, the pull out sleeper sofa had garbage. The shower head dripped all night. Some improvements definitely need to be addressed.

La habitación grande y comoda, es un hotel grande con muchas habitaciones y pasillos largos. El personal atento y amable

Inspect room better before guests stay.

Love the hotel, only issue the bed was too soft. Need to replace beds and also our room need a little maintenance work, need to upgrade on bathroom. Great stay over all

Love to stay at DoubleTree when we can afford it. Comfortable beds and wonderful pillows (husband is buying one) front desk was so helpful fast check in. It’s always a pleasure to stay at DoubleTree.

Location was perfect to where we wanted to go. Excellent restaurants and amenities nearby. Costco gas was just down the street. Only downside was parking was not free.

A lot of walking to your room

Unfortunately, our stay did not meet our expectations. We requested room cleaning twice, and each time we were told that someone would come, but no one ever did. The bathroom did not feel clean, which was disappointing. Additionally, the elevator seems to need maintenance, as it did not work smoothly. We hope these issues can be addressed to improve future guests’ experiences.