Microtel Inn & Suites by Wyndham Buda Austin South

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Good room

Staff was amazing! We had issues with first room, and we spoke to staff and he loved us to a different room. Very friendly and helpful.

Very reasonable price wise and quality wise. I felt safe. Parking was ample and staff was nice. The hallways were hit but the rooms were nice and cool.

One word to describe this hotel is "Avoid." This is how I perceived about the hotel while staying a night. The hotel had little intention to satisfy its guests, but cared about the cost cuts. Here are some of memorable moments: 1. I Booked for 2 beds, but got only 1 bed with sofa bed. No other room was available. (I paid in advance.) I was pointed to a fine print stating, "You may not get what you want" in my itinerary. 2. I witnessed double booking. I saw two guests came at the front saying "They came to my room saying this is theirs." 3. The room was hot at 81°F and humid upon arrival. I talked another guest that some room was hotter than mine. No AC was on for arriving guests. The temperature had stayed at 76 ~77 °F for hours until we slept. 4. The lights were too bright. Anything (including AC control panel) were so bright that one can shine the entire room at night. 5. Bathroom, mirror, and bed fixed or set that a light in the bathroom sines faces of people sleeping. 6. Shower head was so high and jet was set that water just blast your head or face. 7. Shower glass door has gap and the jet water is aiming the gap. 8. Bring own shampoos. The hotel's small bottles shampoo made the hair frizzy. 9. I found a baby roach in the shower room. 10. Breakfast juices were diluted. 11. While we were getting ready for check out, a service person opened the door (by mistake) for cleaning. Well, it was before 9 am.

fairly nice hotel for the price

nice room nice service and good price

The best thing about our stay was the staff. They were friendly and made good recommendations for restaurants. They were also very helpful for other issues. The hotel itself was very dirty. One of our rooms smelled like food. There were several places in the room that needed to be thoroughly cleaned and repaired. There was evidence that some repairs were attempted but done so in a way that was done hastily and improperly. The whole room smelled like mildew. The pool had algae so we advised the younger members of our group not to swim in it. The gym and the breakfast area were also lacking in quality and variety.

Breakfast was OK and parking was great plus property in perfect location.

El servicio al cliente estupendo la habitación muy bien todo muy bien solo el desayuno le faltó algo más son mis opiniones pero gracias por todo

We were just there for the night so it was perfect. Reasonable price, clean, friendly staff, and hot breakfast.