Hampton Inn Los AngelesWest Covina

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Nice clean room, quick check in, good breakfast

Beautiful room. Friendly staff.

My family and I stayed for two days and two nights. The staff was friendly and kind. We stayed with a small chihuahua and they really made us feel welcomed.

Elicia from the kitchen is an amazing person. She treated my family so kind. We always looked forward seeing her at breakfast time. The pool area was cleaned and tested everyday. The staff were super humbling and kind. The only negative thing I could say is that I wish our stay were longer. 10/10 ❤️

The staff is really excellent at what they do. The hotel itself is just aged. Rusted corners visible and old furniture with some modern finishes. I did appreciate the low beds as I have a toddler. The pool was way too hot and there were no towels. Cut myself pretty bad on the sliding bathroom door. I think there should be cautionary signs on it. They don’t really shut, they cover, and there’s a decent sized crack you can see thru. I was sliding it expecting it to shut, but it kept going and smashed my finger between the bathroom opening and sliding door. Breakfast was great. Vending machines don’t take card and require exact change. The ratings overall had me thinking I was going to a hotel of higher quality but at the end of the day, I was happy to have a place to stay. Again, staff was lovely. I think just about everyone said hi to me and my son.

Best Staff ever. Very attentive accommodating and patient. Reported phone in room not working and within a minutes it was fixed. We'll be staying at this Hotel again.

breakfast

Great plaza to stay

I had a nice stay

Alysa provided exceptional customer service from start to finish. From the moment we checked in, she was welcoming, friendly, and made us feel comfortable. She followed up with us shortly after check-in and again the next day to ensure everything was going well. She also provided helpful information about the amenities and made our stay even more enjoyable. Her communication and hospitality were greatly appreciated!