Firstly, the room I had selected was not allocated to me upon arrival, which was disappointing.
Secondly, most of the rooms are outdated and appear to have been poorly maintained. For the price charged, I expected a much better standard of accommodation.
Lastly, I requested a baby bassinet before my stay, but no one informed me of any associated charges at the time of the request or during check-in. I was only told about the fee at checkout, which showed a complete lack of transparency. I understand that some hotels charge for a bassinet, but this should always be communicated upfront so guests can make an informed decision.
Overall, the experience did not justify the amount of money spent. Due to the poor room condition, lack of transparency, and disappointing service, I would not recommend staying at this property.
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