Homewood Suites by Hilton Washington DC NoMa Union Station

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Everything was just okay. Nothing or any staff really stood out to me.

I didn't need to interact with the staff for the most part, but the few what times I did speak with someone at the front desk, they were all very nice. Thr room was large and beds were comfortable - two Queens. Super convenient to be able to have the ability to prepare meals if you choose to. The pool is small but nice. There is a hot tub, but it was not open while I was there. There are a lot of good local places to eat in the neighborhood and some cool little shops. I prefer to Uber but there is a subway station within a fifteen minute walk. It's definitely not walking distance to the Mall area, but that's okay, because the rooms are so reasonably priced, and breakfast is included. I think the parking charge is too high, however. You can park for half the price at Union Station garage which is about a 1.5 miles away.

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I loved it! Will definitely be back

Breakfast was average. Juice was disgusting. Parking was double what was on the booking. It was $55 per day pluse tax. They also charged additional tax upon check in and required a $75 per day deposit and have still not returned it. The pool water was murky and certainly didn't look like anything I wanted to swim in. The shower was great and the fridge was cold.

Staff was professional and very helpful with any request.

Everything was good. Would stay here again.

Very like

Great sized room for 2 adults and 2 teens. We were missing towels and bedding but got them quite quickly. Location a bit out of the way to centre of town, probably ok most of the time but we were there during heatwave so the walk felt long. Not overly impressed with the breakfast and seemed to be an issue with air con so breakfast wasn't a great experience. Parking provided was good, pool looked ok but we didn't use it. Overall a nice stay and suited us.

Staff needs to be friendlier and work on their customer service.