LUX* Le Morne

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Absolutely incredible stay, staff were amazing will come back again.

Ok rooms not that great of a place

Room was perfect with lovely sea views and a large bathroom with a bath with sea views - bathroom does need a little updating but we didn't notice it. Location of hotel was excllent with beautiful views of Le Morne and the lagoon

Loved everything

Estelle was amazingly helpful and friendly. She made our stay amazing. All the staff were great.

perfect location, overall very good but the buffet did not meet the expectations

Extremely disappointing stay at LUX* Le Morne. While the property positions itself as a luxury resort, the experience fell far short of that standard. A major issue was the presence of a large number of cats roaming freely across the property, including around and inside restaurant areas. This was not disclosed anywhere on the website or booking platforms. This is particularly concerning as my wife is allergic to cats and became extremely uncomfortable and anxious throughout the stay. She barely stepped out of the room for most of the trip, which completely defeated the purpose of a holiday and made it feel like a waste of money. This should have been clearly communicated before booking so guests can make an informed decision. Cleanliness was also a concern. Ants were noticed in multiple areas, and even the coffee machine appeared unclean and poorly maintained. Overall hygiene standards felt inconsistent and not in line with a premium property. Food was another disappointment. Prices were very high—comparable to fine dining or Michelin-level expectations—but the quality, taste, and presentation were only average at best, in some cases closer to casual roadside standards. The room air conditioning was old and ineffective, making comfort difficult in the tropical climate. Basic room infrastructure clearly needs upgrading. While the location is scenic, the service, maintenance, food quality, and hygiene do not justify the rates charged. NOT RECOMMENDED FROM MY SIDE!

Beautiful property and wonderful staff, but I felt nickled and dimed. Half board was advertised as including breakfast and dinner, but they still charged us for the bottle of water we ordered with dinner and it turned out that the buffet dinner was the only one included for free; the other 3 or 4 restaurants on the property were just “30% off.”

Na

I think this hotel has all of what you need. Just book it for more than 5 days if you want to enjoy it properly: tennis courts, library to work/relax, beautiful beaches, fantastic spa, and the bread in the breakfast buffet... oh, the bread!!!