Staying in 60 hotels a year for business, this is the only hotel I have ever had to check out of and find another place to stay. The rooms are not what you see on the web site, the beds are terrible, and the management is very, very poor. One of the elevators does not come even with the floor, causing me to fall into it and hurt myself; the management when notified did not apologise or care, and instead blamed their guests for elevator malfunctions. Amazingly, despite being injured due to their negligence, I ignored it, upgraded my room from a truly terrible one to a better one, and decided to stay. That was, until the fifth fire alarm between 10:30pm and midnight. At the fourth alarm I packed my bags, at fifth I left to find another hotel. Management did not care, and then, after all that, refused to authorise a refund. My Italian colleagues suggested I take a picture of the elevator at the hotel and file a lawsuit, but obviously that is too much trouble. I genuinely, truly, hope thy go out of business as would be appropriate given the staff and hotel.
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