Extended Stay America - Los Angeles - Glendale (Extended Stay America Suites Los Angeles Glendale)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Poor customer service, the front desk person always hide in their room. They said they have on the go breakfast but they forget to restock so nothing. I don’t recommend this place. Very bad experience.

The first room we were in there clearly was a plumbing issue. The second room we were in stunk. The rooms were outdated and if I knew I could have found a room somewhere else I would have moved to a different location.

Good location spacious room The light in the bathroom was not working and I let the staff know immediately They never fixed it the entire three days, but I was staying there. So that was interesting. I had to put a lamp from the living room in the bathroom. They’re very weird about how they want you to bring them down directly to switch them each day and they count them in front of you and make you feel like you’re possibly trying to steal one which was crazy. They don’t do trash pick up. You have to take your own trash out and the kitchen is useful, but they don’t include any of the tools to use the kitchen. You have to ask for each item so overall, it was a little disappointing.

Clean was very dirty, no staff to be found, no towels in the room and holes in the wall all over the room.

Staff very nice and friend

no there was no breakfast everything was gone and i went down at 7:30 am

Have to question how this hotel charges more than $200 a night.

Stinky room, no shampo and conditioner available. No complimentary water. In the name of free breakfast only coffee and protien bars. No coffee after breakfast time. Too per night cost for this terrable hotel.

The staff is welcoming and friendly. Check in was quick and informative. The property was clean and comfortable.

This hotel was promoted with breakfast. The breakfast is packaged muffins, oatmeal and granola bars.