Canto Del Sol Plaza Vallarta All Inclusive (Canto del Sol Puerto Vallarta All Inclusive)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Es bueno el lugar te hacen sentir bien y escuchado si tienes algún problema solo que algunos de los trabajadores te limitan la comida y la bebida pero solo fueron alrededor de 4 personas el resto solo fue amable mi familia y yo no desperdiciamos y al decirte que no agarres pues ya no comes agusto pero en lo general estubo bien los restaurantes de especialidades el italiano de no ser que tuvieron un detalle de cumpleaños con mi hija seria lo peor de todo lo unico bueno seria eso y un par de meseros muy amables la verdad ! El mexicano y japones excelente 👌!!!

Can use some desperate updates, only 1 elevator working for staff and guest. Room service was not available all the time. The water in the pool looked very cloudy. No shade in any of the pools. Buffet was very repetitive, nothing new. Not enough dinner reservations available. No after hours meals available our flight was delayed multiple times and arrived around midnight and nothing was available food or drink wise; asked about room service and they did not have a cook, so they need a plan B!!! Waiters were very friendly and attentive. Need more attention in the food part since adults and children would grab food with hands and not utensils. Probably will not book this hotel again.

Excelente gracias asta la próxima

Todo bien, excepto la foto de las palapas y los camastros en la playa no estàn.. actualicen sus fotos para que la gente que quiera pie de playa vea que no se puede estar en la playa.. tambien en ningun momento mencionan que de 3 noches solo dan un pase para cena en los restaurantes de especialidad y se llenan rapido.. la amabilidad y atencion del personal es muy buena..

Dirty, smells and inefficient air conditioners

No tiene playa lo que tiene es un charco lleno piedra,el hotel no cumplió mis expectativas

Would NOT recommend staying there! The customer service is terrible! I booked 3 rooms for a group of 10, I had two rooms next to each other.. there was a connecting door in between. I asked if we can open the door in between the rooms and they said I didn’t pay for that type of room! If I wanted to “Open the Door” between the two rooms (that we were already using) I had to pay an additional $100 US Dollars per night!! Ridiculous.!! The bedding smelled, like when you leave wet clothing in the washer and for get to dry it out. The staff in the lobby were super rude, and there was only one employee during check out with a line of about 6 families trying to check out. Lets not forget the sewage water coming out on the entrance flooding the street. Adding the terrible smell! There were no reservations for dinner available!! And the hostess for the buffet “Older Guy” was the rudest ever!!

The service was excellent and the staff was wonderful

Clean room great staff

Noisy air conditioners. Food does not match a five-star hotel.