Embassy Suites by Hilton Seattle Downtown Pioneer Square

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Booked a corner suite to celebrate our 26th wedding anniversary. The room itself was beautiful with a great view, bed was super comfy, although kitchenette lacked basics like cups and utensils. Manager cocktail reception was nice and breakfast decent. "Hot" tub was only at about 100 degrees, pool area otherwise nice. Why the 1 star? As you can hear in my videos from my room on the 14th floor there are employees protesting outside and it is LOUD. After paying nearly $400 a night to sleep at this hotel, very little rest was achieved due to this. We went out Friday night and returned late around 2am. The garage was closed but my husband was able to get security to let us in. At about 7am we were woken up by a sonic boom 💥 as protesting started. They didn't stop until late evening that day. Next morning same thing. I'm recording this right before checkout, as it's been super disruptive to our very expensive stay. There's a letter from management on the counter acknowledging the protest and stating that it isn't disrupting service, the problem is that they knew this was happening and didn't notify guests before check in. We would have stayed elsewhere because spending hours in a room with this noise is horrible. No compensation or accommodations were offered to offset this. The noise is everywhere, the breakfast/ cocktail area is LOUD! You can't escape it unless you're at the pool. If you haven't checked in yet book somewhere else!

There was a strike, bad hotel to be at right now

There is strike going on in the front door of the property and they are very loud. I was on the 5th floor and couldn’t take a day nap because of the noise that they were making.

Wonderful stay!

It was amazing!

There is a strike happening right now and made it difficult to stay there with limited housekeeping services and loud demonstrations happening with drums, whistles and speakers at the front of the hotel until late and starting at 7am. It’s such a good location near the stadium though but if we knew about the strike we would not have booked it. Front desk staff is amazing and worked really hard to help everyone

Good

Nice rooms! Can’t beat the location to Lumen field!

We stayed for a week to watch Word Cup. Location for Lumen Stadium is the best you can have, the hotel is right next to it. Our first shock happened the first thing in the morning. We were woken up by the hotel staff that is on strike right now. They are apparently going through negotiations with the hotel regarding their new contract. Hotel is refusing to pay them more or give them enough hours so they can afford living in a very expensive city. When making reservations I had no idea that strike was going on. We didn’t sign up for listening striking workers the whole week of our stay although I sympathize with them. I would have switched the hotels if that would have been possible without loosing my money. Regardless I probably wouldn’t be able to afford current rates for the night. During the week we stayed the hotel was charging $1400 a night for a room and they can’t pay their workers a living wage. Service was slow and cleanness was not that great to justify the price we paid. The staff was working double shifts to keep up with guests and they did the best they could for being understaffed. The property is nice no question about it but if you don’t keep it clean it won’t look the best and it didn’t. The staff that was working was very nice and we appreciated their effort. Unfortunately, we felt that we didn’t receive services other customers did prior to the strike. Would I stay there under different circumstances I probably would.

There was a protest in the front of the hotel and noise level was very high. Could not sleep, rest and work because of noise.