Blue Hills Motel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Changed our room last minute with no prior notice. Gave us an uncleaned room with dead ants everywhere+ leakage in the bathroom. Wasn't offered any replacement but rather had to deal with unfairness throughout our stay

The rooms on the top level are so dirty and run down. For even $140 a night you shouldn’t be sleeping in that or bathing

Clean rooms, kitchen is nice and staff members are good

The parking was ok though they is no enough space, the room was well cleaned . They was only one problem in my room they was no plates no microwave l end up eating cold food .Beside that everything was okay.

Parking was not great as first in first serve ,so ended parking down street.😒

Yes it was cheap but it is terrible. We didnt stay, family was horrified. Avoid at all costs.

Reception was already closed at 5:30. No check-in info was sent until 4:00 same day. There was supposed to be on-site parking but there were actually only a few spaces. The heat was a space heater in a closet. Location is very central.

Clean modern room, windows need upgrades as rattled with wind and shower space tiny in room 14 ( a weird corner nook) shower better in room opposite and water pressure very average but was value for money

Location was great, but that is all that is good for Blue Hills. Advertised free "on-site" parking - but only 9 parking spaces for 29 units!! 77 steps from road to our room. Bit tough for elderly with heavy bags, with sharp steel protruding from a number of the steps. Reception hours pathetic - doubt that they are prepared to face complaints "face to face". Note following: No toilet roll holder. Only 1 towell rail. A number of lights not working. Many broken panels of glass in stairwell and room. Exposed electrical cables outside room that should have been in conduit. Exposed "taped up 240 volt power cables" in room. No coffee provided. Could not find any firehoses on upper levels. I am would be surprised that this property meets required loacl by-laws and workplace health and safety requirements.

The best thing about this accommodation was it's proximity to the Salamanca Markets. Interestingly, in the text I received about checking in, I was told that it was a 'self check-in accommodation' and that if we arrive after 1.30pm we had to send photo ID. This was disappointing as it is nice have human interaction at check-in. Also why was photo ID needed if there was no one there to identify me??? Even for the lowish price, the room was below par. In our room, Number 28, there was a small, bashed-up blow heater that struggled to warm the room on a very cold and wet night. There was no tag on the cord to say that it had been checked for safety by an electrician. There were no electric blankets and only one spare extra blanket for two beds, hidden with the heater in the 'wardrobe'. There were draughts coming in through the front door, an open window in the bathroom that could not be closed and a large gap under the bathroom door that contributed to the overall coldness of the room. There were ants on the 'kitchen' bench, wall and in the bathroom. There were not grab rails in the shower or by the toilet. There was a towel rail near the toilet but it wobble badly if touched. There was no toilet roll holder and the bathroom light fitting was a disgrace, both dusty and missing a bulb which left an open socket. I really think that this motel is in need of major upgrading to make it a nicer, more comfortable place. I would NOT like to stay there in winter