SriLanta Resort and Spa

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Love the pool and the breakfast was excellent. Our room was clean and comfortable. Staffs are great a d so helpful.

Really lovely room, good breakfast and great staff. Some drawbacks: it's a bit remote towards the end of the road of hotels, there's not enough shade on the beach (umbrellas too small) and the music at the bar was so loud in the evenings I avoided it completely.

Amazing place, great location, very nice room ( Forest suite) and lovely staff

The worst hotel ever. Do not waste your time or money. It’s false advertisement and this hotel should be removed from Expedia. The staff is friendly and will try to help but the hotel especially the plantation villas are horrible. I wish I could upload the pictures. We were assigned a plantation in what appeared to be an abandoned part of the resort and it was littered with trash smelling horrible. This is not a 4 star hotel not even a 3 star. We are seasoned travelers and we left the hotel knowing we would not get a refund.

Hotel was lovely but the bed was just way to hard

The Hotel has potential to be amazing, as the staff were all wonderful. Singging Lisa and another waitress called Fa were very plesent and also the cleaners in our block, all of the staff were so friendly. I hate to give a negative but the hotel needs lots of maintenance all over, most of the furniture seemed very worn, and broken even. I think with some maintenance and a bit of TLC, this could be a fabulous hotel. Thank you to all the staff for being so warm and welcoming

Excellent hotel…staff were lovely and the hotel was fantastic…clean big rooms with comfy bed….very quiet resort with lots of space in the garden and beach….place had 2 pools

Na

The room itself was nice, but overall the hotel is in need of a refresh. The restaurant toilets were in very poor condition and absolutely stank, the pools were dirty, with insects and leaves floating in them. My hotel room was a long walk from the beach and involves hills and steps, so it’s not suitable for anyone with leg, mobility, or back issues. Service was disappointing throughout. Staff appeared very young and unhelpful, and interactions often felt dismissive. On one evening, I went to the hotel bar after dinner, only to find it closed at 10pm despite signage stating it should be open until midnight. I asked the receptionist where I could go nearby for a drink. She gave a vague answer and turned away. When I asked her to help point it out on a map, she took my phone, marked something, and handed it back without acknowledging me or making eye contact. This is not the level of Thai hospitality I have experienced elsewhere on my trip. Food was another major issue. Despite informing the hotel at check-in that I am vegan, there were no suitable hot breakfast options available, so I had to go elsewhere and pay again for a proper breakfast, which was inconvenient and disappointing. When a “vegan breakfast” was prepared the next day it consisted only of plain stir-fried vegetables, which is not an acceptable breakfast. If you have any dietary requirements, I would strongly recommend avoiding this hotel. Overall, not a good experience, and I would not stay here again.

My wife and I stayed in one of the hotel rooms and enjoyed it. Had a view of the forest and were able to watch monkeys in the trees. A/C worked well but we never had very hot water for the shower. Staff was great and the pool / beach access area was very nice. Bar and restaurant on site as well as massages. You can rent scooters and book tours directly from the hotel. Bit of a walk to other restaurants and bars but not too bad.