Kota Kinabalu Marriott Hotel

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Perfectly placed property overlooking the sea. Staff were all very accommodating and friendly.

The hotel room was perfect. The shower was really good, the pool was great and the staff were friendly and helpful. We weren’t very far from the airport and there were plenty of places to eat nearby. It was easy to get to other major places and for all tourist trips this hotel was one of the pickups. A good choice for us.

Great location on waterfront with many restaurants and markets nearby. Welcoming staff and clean rooms

A good choice for an overnight stay with all the facilities you'd expect from this hotel. Good location just away from the port but within walking distance of bars/restaurants on the front. The infinity pool was lovely overlooking the islands - however there was limited pool furniture and only 3 parasols which was an issue. We enjoyed cocktails on the rooftop terrace watching the sunset. Pity this isn't open during the day as the food offered would have been most welcome for lunch. Staff were lovely and reactive.

Close to everything

1. The Oceanus Shopping Mall is not fully operational. However the 3 convenient-marts along the corridor did help. 2. The bathroom walk-in closet is fantastic. More lighting in shower and vanity area will help in attending ourselves. Sofa and carpet looks pretty aged. It will be good if there’s a sofa cover (washable) to rest on, feeling more fresh and comfortable. The tv top quarter screen illumination is dark-shaded, uneven one-sided brightness. But tv channels are pretty fantastic. The phone, “At Your Service” button is not working. We have to go to front desk to order food. 3. If there’s poster/notices at the concierge corner, it’d help to remind us on local tours and attractions to explore. We overlooked some important tours. 4. Services and attentiveness are pretty sharp and impressive, by the hotel gentlemen. Especially Nizam, the Teh-Tarik guy at breakfast, the breakfast manager (i think?), the Chinese spectacled guy receiving us from Grabs, and also Suhayl. All are sincere, polite, calm, and relaxing cool vibes. And the fair big (fat?) chef, that cooked my char kway teow to “perfect” flavor, only got him once, then he’s gone! (Why?!) This is the most homely feel to us. So keep up snd well done! 5. In future, we hope for a nice developed walkway, from hotel all the way to Suria Sabah, and to Imago Mall. We do enjoy our walks. But the area’s touting activities: massage services and seafood, feels rather intrusive. Otherwise, local tours are pretty refreshing.

Best relaxing place to unwind with teenagers.

Hotel staff unprofessional

Beautiful view from the room. Lovely pool. Amazing breakfast. Very efficient kind service.

It was nothing like the other Marriott that I have stayed in. The promised me a service but when I arrived nothing was prepared. Shower head in the room was broken/malfunctioning. Not worth the price I paid. Food was not great either. However the staff were humble, friendly and nice.