La Quinta Inn by Wyndham Austin Oltorf

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Nice big, clean cool room. They were very helpful when we asked for them to hold some food items in the freezer for us so that they didn’t melt in the hot Austin heat before our flight.

Debra was absolutely phenomenal! I asked if I could check in early due to travels plans and she accommodated immediately. She was so helpful and personable, I would come back just to chat with Debra! The room was lovely, I loved the security cameras on the exterior and the keypad system that they had for the interior. It brought me peace of mind as a solo traveler. The free parking and complimentary breakfast was a great touch especially for the area! The ONLY downside was the very helpful washer and dryer was right by my room and it was quite humid and hot in the hallways while the dryer was in use. Other than that small downside I would absolutely stay here the next time I’m in Austin!

Big fenced in lot, very clean. Semi truck/ trailer parking on site. Rooms are spacious, full amenities, good breakfast, extremely helpful staff. I highly recommend it. If you Uber, don't bother with the Waymo. It gets lost in the parking lot. Great motel for the price. 5/5

This was an okay place to stay in a not quite okay park of town. Lots of people roaming around the area. The man at the front desk was delightful. Very friendly and chatty. The room was okay. It's definitely an older place and there were some areas (toilet and sink) that were probably as clean as they could get but had some unappealing stains. the beds were soft but not uncomfortable. The television and wifi were good. Not too bad a place but we won't be back.

The room was clean and spacious (2 dog kennels and instrument storage needed). the location is close to everything and easy to access.

I would not recommend staying at this hotel, especially if you are traveling alone as a woman. During my stay, there were multiple serious issues that made me feel unsafe. At one point, our room was left open, which raised immediate concerns about the security of our belongings and personal safety. Later that same day, we returned to find urine and feces on our bed. At a minimum, guests should be able to expect a clean room and a secure place to stay, and unfortunately neither expectation was met. To make matters worse, the manager acknowledged the situation, apologized, and personally shook my hand while promising us a partial refund. That promise was never honored, which made an already upsetting experience even more disappointing. The only bright spot during our stay was Erick, who was incredibly friendly, welcoming, and genuinely tried to make my partner and me feel comfortable. He provided excellent customer service despite everything else that happened. Unfortunately, one exceptional employee cannot outweigh the serious safety, cleanliness, and customer service concerns we experienced. I cannot recommend this hotel.

I had a really bad experience and they made me pay again because they said they couldn’t see my payment with Expedia

There were so many homeless people everywhere and worried they may break into our car

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Llegué un día de mi estancia a descansar y no habían limpiado la habitación ni dejado toallas ni nada para estar bien en mi estancia . Mal 👎