Motel 6 Tucker, GA - Atlanta Northeast

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Yse

I reserved a king, non smoking room but was given a double wreaking of smoke. Upon entering the room, the floor was dirty and the walls has items thrown in them. There were underwear and socks under the bed and the face sink started to clog at first use. The bath tub was dirty and hairs were seen in several places. I reported that the sink is clogged on Monday morning to the front desk about 830am. The attendant stated that the maintenance person will be in at 10am and he would address it. I came back to the room after 5pm Monday and the sink was still clogged. I went to the front desk again and the attendant tried reaching someone without success. I could wait no longer so I told her that I will fix it and she said that I should save my receipt. Upon checking out, I provided the receipt to the attendant and he said that they don't refund items fixed by guests.

There was nothing spectacular the property and as great potential.If the owners would slap some paint on the wall , pressure wash in actually get some housekeeper's that clean

Keep it clean

I arrived to check in at the Tucker, Georgia location after booking through Expedia and had an awful experience. The lady at the counter named Kelly instantly became frustrated when she realized my booking was through Expedia. She pulled up my booking and I paid the $2 administration fee. She then proceeded to tell me that the virtual card being sent over from Expedia was declining and I needed to call Expedia. I reached out to Expedia and was told that Motel 6 needed to contact the vendor to re-issue a new virtual card. Kelly refused to contact the vendor stating that she can’t call anyone. I then called the vendor services number myself and was unable to reach the hotel vendor customer service option so I called Expedia back. The hotel themselves contacted Motel 6 and spoke with Kelly requesting for her to contact the vendor to receive a new virtual card and she refused. Expedia then contacted the vendor and connected me with someone from vendor services who stated that Kelly was over charging the virtual card which was causing it to decline. They contacted Kelly themselves and asked her to retry the virtual card and they provided her with the correct amount and she refused and disconnected the call. I was then booked another room somewhere else by Expedia. Long story short, MOTEL 6 needs to hire people that wants to work because Kelly does not want to do her job! This was a BIG inconvenience for me and my husband and I will be requesting compensation!

Yes

Scary place

Dirty tube. Occupant was in original room. Shower leaking. Lights dim. Internet lagging

Was great

The property janitor (Young black man)walked into my room unannounced and not requested for any services, then I was told that they are allowed to walk into any room because they have access by the staff at the front desk. UNACCEPTABLE!!!