Regency Torviscas Apartments Suites

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Great property, clean tidy and friendly. The apartment was big, ckean and basically a perfect stat. Lovely pool, nice and warm. Very well looked after. Was further from the town and the beach and up a steep hill which wasn't advertised or anticipated. Taxis are needed. Ither that a wonderful stay.

Long story short. One staff member with curly hair was rude and judgemental due to us being two young lads. We were asked to leave reception on the first day due to me slightly laying down on one of the sofas while we waited to go to the airport. We were asked by her to go outside, yet 2 females,( doing the exact same thing) were not asked to moved. However, totally left to themselves and not bothered at all. I have never ever gone out of my way to make a review but she really did make us feel uncomfortable. Other than this the hotel was decent with decent pool and room with big balcony. No air con for some reason, yet a ceiling fan was present. Nice bakery within hotel. Positioned at other side of the motorway and a lot of uphill walking back to the hotel, scooters had to be used everyday due to this.

Room was clean and staff excellent, friendly and always super helpful.

Rooms, pool and staff were excellent. Loved our stay here.

The room was great. Good kitchen and facilities. Great views from the balcony. Would definitely stay again.

Clean room. Staff very friendly. Apart from hill going into town. Resort perfect.

We visited this hotel last year and had a FANTASTIC time, room was lovely with a great view, etc. We decided to stay again as we had such a lovely time previously. This year was the complete opposite, we entered the room, the oven was on with the door wide open? Weird start. The duvet cover had been put on top of the duvet rather than covering it. Ended up making our own bed. The floors were FILTHY. The bedding had clearly not been actually changed as there was dirt, stray hairs and who knows what else in the bed. The only thing I expect from a hotel is walls & clean bedding. It's the bare minimum. We put the card outside for housekeeping to please clean. Came back to it being turned around to Do Not Disturb and the room clearly untouched. Gave up at this point. The staff at reception were lovely, very welcoming and accomdating. The pool staff are very chill, not friendly, not rude. Just chill. No complaints :) The room had a beach facing balcony and the overall property is very nice My recommendation would be to get a new housekeeping team as it is the only thing holding back the hotel. Also, there were weird stains on the floor. See photo. It was partially hidden but just added to the whole vibe of filth. Not impressed.

Great Apartments, clean & modern, not too far from all the hustle and bustle however is on top of quite a steep hill, we just hired e-scooters for the week and was fine but would definitely stay again, did t try the hotel food other than the toasties at the pool so couldn’t comment on the food but the toasties were great! Top tip get your drinks from supermarket at the hotel pool bar more than triple the shop

Good stay very clean apartment lovely view and very spacious

Average. Overpriced for a single traveller. No hand soap provided. Very poor quality toilet paper. Shower not great either. Unpleasant check in