Van Der Valk Hotel Dennenhof

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

I have stayed here many times over the last 35 years and have seen many renovations and changes. Some good and some things that should have been left as they were better before. The room is clean enough, but the bathroom sink was filthy when we arrived. Our garbage bin was not emptied for two days. The bed was lopsided, and has been on other occasions also, probably from heavy people who sit on the edge of the bed. Pillows are lumpy and old, and some towels are quite worn out. I stay here because of the location that I need to be close to. The breakfast is excellent, lots of choice and it’s well known in the area. The location is quiet and restful, nice walking or cycling in the paths and roads in the back. I’m very fond of this hotel because of my many stays here, but there are things that need more attention.

I stayed on the hottest day of the year and was put in the annex building with no air con or windows. The staff could not do anything as they were fully booked but did provide a small fan. I subsequently had to sleep in the car. There was a note on the booking (which I missed) saying no air con in room however the fact there was no windows either meant it was like an oven (+40 degrees). In addition there was a lot of construction going on around the grounds, with sheets up to try and prevent dust. Food was good and the staff did try their best but due to the reasons above this was not an enjoyable stay.

Very good

Nice modern hotel just outside Brasschaat. Large comfortable room and excellent restaurant. Staff were friendly and helpful.

Perfect location

I have stayed with my family a few times at this hotel and generally it is quite good apart from this stays service issues. We ordered a drink in the bar which was not very busy and then waited 20 mins to receive it even after asking where it was twice. Upon delivering the said round of drinks a bottle of coke was dropped onto me and my partner. They were of course apologetic but it compounded an already frustrating situation. We had booked the restaurant for 8pm and told the staff that we had however by 8.10pm no one had told us our table was ready so we just went through ourselves. We paid the full bill even though we should not have really paid for the spilt drinks. Overall the hotel is good but the service this time left a lot to be desired.

Very pleasant staff at check in.

I booked 3 rooms in this hotel.. Hotel was generally clean but i was quite speechless when i found out that some rooms have no AC.. they provided a small fan though but in this warm weather it wasnt very useful. there was no double bed in the room but 2 beds put together which wasnt ideal. When having lunch, there was a worm in the straw of the drink which was disgusting and unacceptable. Good thing was that parking was on site and free.

The whole look and feel of this hotel was excellence. The room was spacious and well equiped including the bathroom which is often an afterthought in many hotels. The setting was tranquil with plenty of places to walk. I stay in many hotels all across europe when travelling on business and for the cost i would put this one top of the list

Great location, quiet and close bike and walking paths. Room looked to be new, but bath plug was too small and I could not fill the tub, which was a shame. Internet dropped in and out of a wifi connection, and was not usable to watch a movie. The electronic door lock stopped working on the morning I was leaving, and some one had to open the door for me. Other than that, modern, clean place to stay