Hotel Brandies Berlin

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

I last stayed in this hotel ten years ago. I was impressed them and was equally impressed again this time. The hotel is very clean, the staff were always helpful and friendly. The breakfast was good quality and tasty. The room was very comfortable with air conditioning and a lovely hot shower. The hotel now has super fast 400mb broadband which was a very welcome addition. Being only 30 minutes from the airport it was ideal for my short break

The breakfast was nice. Staff was helpful but the room was so hot and there was no air conditioning. Plus the streets are so noisy

very clean!!!

Choose hotel for location of the Olympic stadium

Little heads up: It was just a one nights stay. There’s directly the U-Bahn station not even 100 meters from the hotel. It’s rather easy to get there and a convenience store is right around the corner too. It was a nice stay overall.

Walkable to/from the Berlin ZOB. Very large room. High ceiling. Very clean. White and smells fresh bed linens. I love this hotel. They would keep the luggages after check out. I will stay here again and will recommend to families and friends. Thank you very much for a restful sleep.

This is like staying in your grandmother's beautiful mansion. Old and super well-maintained.

Excellent service, very good breakfast buffet. Great room for family of 4. Definitely recommend.

Customer service good

I'm sure the rooms are lovely. The location & service, wonderful. I wouldn't know. I was scheduled for 2 nights for a business conference, but had to cancel due to an unforeseen passport issue 4 nights prior to check in. Hotels.com called to plead my situation, but rules are rules and the hotel flatly refused any sort of refund without any escalation or consideration whatsoever. I understand if it were the night before for a packed trade show where demand for rooms was exceptionally high, but 4 nights would (in my opinion) allow them time to rebook my room and not lose a single Euro. My question to the hotel is, did you rent my assigned room out again or did it sit empty with a massive trade show with visitors from around the world approx 1KM away? They knew I wasn't going to show. If my room was rented, they basically received double the payment for those evenings. If they did make double the money, well done, well done indeed. I understand rules, but also understand unavoidable circumstances. Apparently customer service truly has it's limits. Oh well, C'est la vie. I urge caution to any and all who are reading this. Make sure you show up.... or count on losing your money. 1 Star for the experience, but it in no way speaks to the room, cleanliness, staff service, experience, etc. I simply wouldn't know. My question to the Hotel is, did you