The Landing Hotel at Rivers Casino & Resort

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

It was amazing! Will be back next year.

Warm cookies upon check in, a beautiful view of the river from our room, and wonderful welcoming staff!

Front desk staff were amazing! The casino staff were intrusive kept coming to where I was sitting to make me get up because they claimed they need to check the machine. This happened on 3 separate occasion. For a hotel to allow kids to stay and then have a manager tell me in my face kids are not allowed in his restaurant is quite rude. Don't allow kids if they are not allowed to eat on property.

The staff were great.

To be honest, I would’ve put this hotel one star, but didn’t because I didn’t want it to be counted against the staff because they are amazing and they go above and beyond first class service. The situation is it’s complete chaos surrounding the hotel between walking in through the guest entrance and smelling completely of weed trying to get through the casino with chaos from the actual gamblers/I guess there was a graduation party that wasn’t even being held there and everybody came there just to take pictures inside the lobby, and there was no parking for the actual guests and security was scrambling everywhere. Lastly, I get the aesthetic that they’re going for. It’s definitely modern but very inconvenient. One of the worst hotel setups I’ve ever seen for a room. There is no storage for your belongings. You have a very tiny closet with two tiny little drawers inside the closet so you can’t even hang much. In the main room you have two more small drawers and everything else is open shelving, including the bathroom, not one single drawer or cabinet I had to keep our medicine and other toiletries in a bag so it didn’t clutter the counter with only one sink. Again, they tried to go for the approach of no door on the shower except all the steam comes out and it showed because the wallpaper was peeling in the bathroom on the walls. You lose all of your heat and most of the water goes out to the floor so you have to put at least two towels down.

Great place. Highly recommend.

Staff upon welcoming were extremely nice and had a lot of good suggestions and information about where to eat and things to do. Although hotel is connected to the casino, it would be nicer if it also had some additional amenities like a pool etc. Rooms were clean and shower is great! Thank you for the good experience and we hope to come back again!

No lights worked in our room except bathroom!! We needed to use our cell phone lights to see. They were very accommodating with breakfast delivery to our room but messed it up a bit….however, they did rectify it!! Otherwise, nice hotel, river view and great casino!! Helpful staff!!

Excellent experience. Clean room, very spacious, great amenities, and very quiet. The front desk staff was very courteous, professional, and friendly. The hotel lobby is beautiful!!! Love the location!! Will stay again for sure!!

Pillows were extremely high/hard!!