NH Bilbao Deusto

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Very close (walking distance) from the Guggenheim museum. Good dining around. Difficult underground parking (only for small cars).

Outstanding room, facilities, staff, location and breakfast.

Staff very helpful.

Good location clean but tight carpark.

Friendly staff, clean and comfi bedroom

There is ongoing building work which we weren’t advised of which you can hear in the rooms. The AC was turned down so not possible to cool the rooms down. As others have mentioned there are no amenities - no tea/coffee making facilities or fridge. Rooms are well worn. Breakfast is €16.

Hôtel is very well situated. However there is a bit of construction around (July 2025). But hotel is clean, breakfast is nice and staff super nice ! Parking is very practical since it is outside of the low emission zone.

Close to googenhiem and stadium.

I arrived at the Bilbao hotel and It was 20 degrees outside and 25 degrees in my room. I asked about the air conditioning, which was not working. I spoke to several staff about this. Feedback I received from various employees; - Lots of visitors have been complaing for a couple weeks about this. The owner has been made aware of these complaints. - The owner has known about the complaints for a couple weeks. He's cheap and hasn't wanted to turn it on because of the cost. - Many complaints have been passed on to the owner over the last couple weeks. - I will pass your complaint on to the owner. So sorry, I have been trying to get him to authorize activating the air conditioning for a couple of weeks now. So, today I was informed it would be working by end of day. Well, they activated the air conditioning, but it was not working in my room! I was very unhappy about the air conditioning not working and had a miserable night trying to sleep with the high temperature in my room. Regarding noise and dirt, it was due to heavy construction outside the hotel.

One of the best buffet spreads we have ever seen. I like the underground garage too