SpringHill Suites by Marriott Austin South

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Everything was perfect, friendly and helpful staff.

Breakfast was great, and the space was very spacious and clean

It’s a great place to stay for the price,no complains

The room was clean, well maintained, and the staff were helpful and friendly. We had a helpful stay.

Rooms very near. Wanted a connecting room; but overall was clean and friendly staff

They cleaned our room and made up our bed, breakfast was good and plenty. Parking price was reasonable.

Staff was AMAZING!!! Breakfast was nice. Hotel was hot... room just felt humid. Not what I expected for a Marriott hotel. Kind of old and run down...more like a nice 2 star hotel....def not a 3 or 4 star. Walls had been patched up...not very well, mold in shower, phones in room didn't work...they were super old. 10 for parking ... generally only hotels downtown in the city require you to pay for parking, I'm used to paying for parking when parking is limited but not when there's a full parking lot in the hotel charges just to charge. Oh and I bought a water and it was like $5 which was kind of ridiculous for a plain Aquafina water. Moral of the story it was a lower quality hotel but charged like a higher end Marriott. One thing I can say is that the staff there was amazing super friendly

Great safe stay and good breakfast

Front desk staff for check-in and morning checkout we’re very helpful. The rooms could’ve been cleaner, I deep check everyone I stay in, since I have been in the industry before I look everywhere in that room. I usually find things or places that should be cleaner. I did find a couple spots that should’ve been cleaner and I talked to the front desk staff about it in the morning when I was checking out and they we’re going to let the property manager, Maintenance, and housekeeping I did have a leak in the middle of the night that got the bathroom floor all wet coming from the ceiling. Since the bathrooms are probably stacked on top of each other on every floor. There is a leak in the bathroom above that was leaking down into my bathroom. That was also addressed at checkout. Otherwise, the breakfast was good and the rest of the hotel looked good. A few in the carpeting down the hallways had some tears. For an older Marriott property it is still a nice property to stay at. 12-15 minutes from downtown. The frontage road can be quite busy and takes a while to get out sometimes. The back entrance is easier and it takes a few minutes longer, but it is safer since they drive extremely fast on the frontage road.

Great place