Spark by Hilton San Antonio near SeaWorld

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

In the Texas Heat the A/C working properly and cooling efficiently is a must. The A/C I. The room was not cooling and made for an uncomfortable stay

Breakfast is not great. Just bread and cereal

There was literally nothing "wrong" with this hotel. I think people Are so dramatic or demanding luxury from a 2 star hotel which is ridiculous. I asked about the cockroaches, they don't have any. I asked if the faucet in the bathroom leaks, before accepting, they said no. So. All in all there was mildew in the oat milk and the breakfast person on our first morning didn't feel like replacing anything unless asked. It was silly. Maybe they are instructed to do so by management to save money. They just need to care more about healthy and sanitary maintenance. I broke a glass container outside in the driveway and they swept it but had no attention to detail to make sure to get all the glass so that's how I know people also wouldn't care enough to use a pipe cleaner on the milk spouts every day and sanitize the containers everyday. It's horrible that they use boiled eggs with the shell on. It's impossible to peel and rinse the shell off the egg. Gross. Just get the pre peeled kind like everyone else or steam them in an egg shaped steamer which you also can't clean properly-so nevermind. Yes the juices are watered down. Not delicious. The staff did NOT come to clean our room every other day as promised we had 3 days worth of trash and crumbs all over and the toddler spilled blueberries on the bed. Otherwise it was just as nice as everyplace else I've ever been, including Vista Walker Hill in Seoul South Korea. Maybe even better because Spark has free breakfast. <3

A well run hotel with helpful staff.

First time trying a different hotel from our normal brand hotel we go to. Came down for graduation weekend. Room was set at 75 kind of hot had to run it down and wait for it to cool off. Room presentation was overall ok. No microwave in the room,tiny refrigerator, and the Grey chair in the corner. The top cushion smelled like oilly hair and musk. Restroom toliet needs to be reculked, the toilet goes side to side. Water pressure is not good and there is water damage in the restroom. Shower head needs to be replaced has a little of the water debris that white hard scale. Breakfast was a disaster. Seems only refilled once not the best at all. Room 307 definitely needs to be redone,flipped and deep cleaned. Used to be a house keeper for a hotel and we flipped rooms for deep cleans every 2 weeks because everyday maintenance.my husband was not impressed at all and we will not be staying here again. Once you find a good hotel just stick with it. Home2suite or best western are my preferred. You pay for what you get for sure.

The hotel is very clean , the staff were great! The disappointing part was the breakfast. It was very minimal compared to other hotels we’ve stayed in. Only had beagels, bread, boiled eggs, apples oranges and yoghurt. For the price of the hotel I expected more variety in the continental bf menu.

The room was not clean. There were bugs both dead and alive on the carpet. The tub was stained. I did extended checkout and the front desk guy unlocks my room and tells us we have to checkout without checking to see that we actually had 4 more hours.

Hotel was very nice. Above my expectations. Nice indoor pool. Staff were wonderful & very helpful to accommodate our family. Will definitely stay there again. Very close to Sea World.

Friendly staff, smooth check in and out, Clean room, breakfast was good, overall a good experience

Elevator was broken but rooms were great and no trouble