Courtyard by Marriott Waikiki Beach

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Excelente 👌

Awesome location to walk to everything. You get 3 beach items complimentary at a local beach company in Waikiki close to the zoo (but go early). Parking is a nightmare. I recommend you don’t have a car in Waikiki. You can walk everywhere or take the local buses or trolley. Less expensive than being right on the beach. Rooms are okay.. nothing fancy, but clean and functional.

I didn’t like how they clean their room,when it comes to making the beds all they do is pull the sheets back up..the beds were full size bed not Queens it was hard for two people to sleep in that bed

Clean room, great A.C!!!

Great service

We had a terrible experience-it was very chaotic and we were ignored and never told when our room was ready. We finally had to ask again at 5:30 when check in was 4:00 and you could see they had forgotten about us. They had no one to help us with our luggage and I am disabled and they sent us to a far building through a very busy parking lot. The manager had to show us to our room and when we finally got off the elevator after being slammed by the door, the whole area in front of our room was filled with laundry carts and construction equipment and we could barely get by this stuff and they still expected us to settle in this room!!! When we finally walked in my daughter slipped on a very wet floor and was injured...then they decided that we needed another room!! Not because of all the equipment out front!! In our new room the fridge did not work and we were far from the main building. We were miserable. On Saturday afternoon we were informed (we are traveling with children) that they were going to have a DJ at the pool and a pool party from 4:00 - 7:00! It was so raucous and loud and people throughout Waikiki were coming to the party...again making the property unsafe for children. There was alcohol and drunk people and the music was so loud!! We even caught our teenager at the bar being served alcohol, never asked for an ID or anything. No security anywhere. The Valet company staff were all very kind but they do not work for the hotel but it is a disaster hotel!

The staff members were nice, but the room had a fire detector that buzzed constantly.

Asked for a room for 5 people, arrived in the middle of the night to check in and found out we had been "upgraded" to a penthouse. It sounded great at first, but upon getting to the room, realized it was only a king size bed and a pull out couch, so we didn't have enough beds. Im pretty sure they gave my original room away because I was told at least 3 times upon checkin that they were fully booked. Pros Close walk to Waikiki. IHOP across the street. Fairly clean rooms. Cons Shower didn't drain. Didn't have enough towels--upon asking for more, it took several hours to receive, which delayed our sleep and messed up our scheduled plans the following day because everyone wasnt rested. Lock on bathroom door was not user friendly. Bathroom had areas not cleaned properly. I asked for late check out well in advance (2 weeks) and never got a response. Lesson Learned Advice Make sure you're clear about the type of room you want, and for them to get your approval before any changes, including upgrades. If you arrive in the middle of the night and need extra towels, get them upon check in.

The shower was very small (no room to move around) in a corner spot surrounded by V-shape walls and without a light. The light only comes from the corner of the bathroom. The shower had molds. Told staff ( housekeepers and the hotel desk) to clean and scrub the shower everyday but they didn’t. Called Expedia staff but unsuccessful in getting another room.

It was the perfect stay for me. The staff was very friendly and help. And the location was only a few minutes walk from everything that I needed. Eould definitely recommend and stay again.