The hotel location was great and convenient to Charleston. It was clean and well kept. Staff were friendly yet could be better informed to offer suggestions for dinner and other activities but a few tried. Generally satisfied except with room served. Stayed 4 days. 3 nights and room was never cleaned. We set out around 10Am reinforced around 4 or 5 and need and bans were not made/ cleaned. I sent message after 1st day letting them know our schedule and was told it would be cleaned but next day the same thing. It was nearly six when they came to check but we were getting ready for dinner so just got towels again. There were no door tags for room service only do not disturb which we did not use. That said, I'd go back and just be sure to ask for room service.
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