Staybridge Suites Allentown Bethlehem Airport by IHG

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Was my second time staying and every time i go to visit ill be booking here !

Great breakfast, make your own waffles also biscuits and gravy, are delicious!

Quiet, great staff, loved the Wednesday night social. The bed was incredibly comfortable. I will 100 percent stay there again

Horrible hotel and no airport shuttle. Dirty room and poorly maintained hotel. I called the hotel when my flight landed so that we could get the advertised airport shuttle. I was informed that the driver had went home “sick”. We had to uber to the hotel. We were not offered any reimbursement for the uber. It was obvious they did not care. If you are relying on airport transportation, do not stay here.

Needs bacon, but other than that it is was good.

The hotel was nice, and staff were friendly. The breakfast and all day coffee were wonderful, but I was disappointed the hot tub was not available. My even bigger disappointment was the error by Expedia in selling and collecting my payment for a 2 bed spacious suite. When I got to the hotel, staff told me that that room was unavailable, so they gave me a one bed studio suite, which rented for far less than what I had paid Expedia for. When I asked the hotel manager for a refund of the price difference between the suite I paid for and the one I received, she told me it was out of her hands...I would have to request the refund from Expedia. She gave me her business card and told me to call Expedia, and have them call her to recommend Expedia give me a refund if 1 night's cost. So I did that, and Expedia told me they would give me a credit to use for a future rental. That was nice, but i'm not fully satisfied. It was only half of what I thought fair for compensation for over selling me the very expensive suite. Not surprisingly, I've lost a lot of faith in Expedia. And I can only rate my stay with Staybridge as good, rather than excellent.

the oven was broken so no hot items only cold ie cereal & muffins/bagels the mattress in master bedroom needs to be replaced. sagged in the middle hotel overall could you a refresh room and lobby was clean

Hot breakfast not available during stay. Oven not available

Room was great

We had a great experience during my stay. The manager was incredibly kind, helpful, and attentive. She proactively reached out to us regarding a situation that came up and handled it with professionalism and care. We truly appreciated how accommodating she was it made a stressful moment much easier and showed a genuine commitment to guest satisfaction. Thank you for going above and beyond! We will see you guys next year !