Our stay at the Kimpton in Portland, OR was a mixed bag. The good: the restaurants and bar were great, the desk staff were uniformly friendly and helpful, the location was great, and the complimentary coffee, tea and water in the lobby were a welcome place for refreshment. The not so good: for $300 per night, we expected a better maintained room. The bathroom door hit the toilet so it couldn’t be fully opened. The safe door wouldn’t open all the way, either, making getting things in and out of it difficult. There was poorly applied caulk in the shower and touch up paint that didn’t match the ceiling. The bathtub spout was loose. The towel rack was loose. There were a couple of hairs in the shower that weren’t ours. And even though we booked a room for two, there was only one robe in the closet. It wasn’t awful, but we expected more from Kimpton, especially at this price point.
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