Omni La Costa Resort & Spa (Omni La Costa Resort & Spa Carlsbad)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Excellent valet’s checkin staff and bar staff!! Room’s need upgrades and new refrigerator’s!!

We chose this hotel expecting a relaxing getaway, but unfortunately our stay was disappointing. Upon arrival, we found waste left in the refrigerator from previous guests. Our room was also missing large bath towels, and we were woken up at 5:00 AM by an alarm that had been left set by a previous guest. The biggest issue was the noise. Our room overlooked the courtyard, where guests and children were very loud starting around 6:00–7:00 AM each morning. In addition, the neighboring room had multiple dogs that barked and howled frequently throughout the day, making it difficult to relax or enjoy any quiet time in the room. We reported the issues to the front desk, and while the staff was friendly and said they would look into moving us to another room, we never received an update. The property itself is beautiful, and the staff we interacted with were courteous. However, based on our experience, I would not recommend this hotel for couples or groups traveling without children who are looking for a quiet, restful vacation. The resort seems to cater more toward families, and the common areas and courtyard can become quite noisy early in the morning. If peace and relaxation are important to you, you may want to consider staying elsewhere or requesting a room in a quieter location away from the courtyard.

The resort was spacious and beautiful. The pools were large and heated. The room was clean and large. There were just a few spider encounters in our hotel room within the first day that made us remove a star but otherwise everything was great.

Beautiful property, the amenities were so wonderful. Highly recommend staying here, golfing was fun, they have a golf cart service that’ll take you where you need on the property, the pools were so nice to swim in. We went yo the bar for dinner and got the nachos, fish and chips and brookie, all were very delicious, especially the nachos.

beautiful grounds and immaculately kept, spent time at adult pool which was fabulous, love the renovated large rooms, points off for bathroom & wc sliding doors that needed major repairs. also not cool to be charged for parking outside in the dirt...understand the fee if resort was in the middle of a big city in a highrise. but overall great stay and inwill be back.also hotels.com good member vip credit of $45 daily was not applied for some reason so thats annoying.

Great family friendly resort, great amenities and excellent service.

We have been staying here for over 25 years. The resort rooms are in desperate need of a complete overhaul. The shower in our room was moldy and an awful septic smell was coming from the drain. The entire room smelled. We asked for a manger to call us two days in a row and never received a call back. This room was described as "newly renovated", the only things that were renovated was a new headboard, bedside tables and a dresser. The bathroom is original and completely outdated. At $650/night they need to do better.

We enjoyed are whole stay. The couples massage in the suite was amazing. We had the La costa salad with chicken, and the spring rolls at the spa- both were excellent. We will be back.

The resort is pricey for what I received. The window panes to the patio have a poor seal so the door was foggy looking out. The deadbolt to the room didn't function. There was rotting wood around the patio door frame and the door to my room. Check in was to be at 4. The room was ready at 5. I had green beans under the desk in my room. The staff was very nice and bobs steakhouse was delicious

We had a great time and everything exceeded our expectations. We will definitely be coming back.