Magic Blue Spa Boutique Hotel-Adult Only

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Manuel the guard was so helpful and made our stay very comfortable

Great place to stay,would recommend

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D

I had a great stay

Although the staff are nice people they are not properly trained nor management has protocols in place for properly taking care of the guests. The design of the hotel is mediocre at best but there’s nothing that can be done about that. However, other areas that can be improved are also looked over. For example an LED strip that hasn’t worked in ages, lack of outlets on the night stand etc. At the end, my overall impression is that whomever is managing this property has no interest in improvement not the proper education or knowledge to lead the employees and implement proper care of the guests.

The pool deck need to be renewed

Bad

Every think

We arrived after a rainstorm, and the room ceiling literally leaked. Switched to another room - never had any hot water. The hotel staff were extremely pleasant and helpful. The grounds/pool area were delightful, oppulent. The connection to the Ipanema restarurant provided exceptional food choices. Hoping they can fix the few flaws.