Fairfield by Marriott® Kathmandu Thamel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Excellent hotel in a very nice neighborhood. I stayed on the 7th floor with a good view of Katmandú. The room was clean, good size, comfortable bed, and quiet. Very good breakfast buffet. The staff was friendly and welcoming. I have nothing negative to say about this place and would highly recommend it to anyone.

During my stay, my wallet went missing from my hotel room. I had left it on the desk because shops were closed on polling day. When I returned to my room later that day, the wallet was no longer there. CCTV footage confirmed that I had taken my wallet into the room the previous night. This means it disappeared while it was outside the room. When I reported the issue, the manager (LP) said he was “not able to help” and refused to provide records showing who had entered my room while I was out. I also had to ask the reception five times before I was finally able to speak with him, as he was not present at the hotel during working hours. As a result, I lost $100 in cash and two important credit cards. Unfortunately, the hotel management did not offer any assistance, explanation, or gesture of goodwill to help ease the stress caused by this situation. I was very disappointed with how this matter was handled and expected a more responsible and supportive response from the hotel management.

Room was great. Real fast was very good. And it was a great location

Billing issues abd about to mids the flight

Very Small rooms

Rooms are well maintained and a great location.

Could not charge to room

My smelled like cigarettes in non smoking room

Very easy to stay in. Friendly staff

Such great experience! Great location, very clean, the breakfast was amazing! Got to try the authentic coffee, milk tea and all the pancakes. Love this place!