A/C wasn’t working in our room. Actually blowing hot air. Room temp 80. Staff declined to move us. Had to make multiple visits to front desk to get someone to fix the problem. It was late at night and they kept telling us that someone would come. We had an early morning flight and needed to get rest. A very pleasant maintenance man finally came and noted right away how hot it was in the room. Fortunately he was able to fix it. My complaint is that we should not have had to be persistent, and experience a late night in a hot room waiting for a resolution
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