Hotel Franky

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The room was not ready on time. We had to wait 45 minutes because it was still being cleaned. Also, for the check out, they took the water off 15 minutes before to make us leave the room on time. They have to employ more people to clean the rooms.

We booked the family room. It was enough room for our family of 4. The beds were comfortable. There was also a table and chairs for eating in the room, but there is no mini fridge or microwave in room. The staff we encountered (I am assuming the owner of the property) was very friendly and helpful! I will say the rooms are not air conditioned, and there are no fans in the room. Our room was very hot, but leaving the window opened at night did help a little.A fan would have been perfect though. The hotel itself is in a great location! It’s easy to walk to the beach and there are a lot of restaurants near by!

We were only here overnight (on New Year's Eve, specifically). We arrived late but they have a fancy safe outside which is easy to access your room key. They communicated with me multiple times about some of my questions and responded almost immediately. The room was spacious and clean. The breakfast was fantastic--not just bread and croissants, but ham and apples as well. It's just a short walk to the beach. We were there in the down season, but there were some bars and restaurants not too far away. We would definitely stay here again!

Very nice hotel. Very nice people.

Our room is right on top of a night club no sleep at night very noisy drunk ppl outside till 5 in a morning I did mention that I’m travelling with a kid they still manage to give us this horrible room They were empty room on other side of the hotel as staff member told

The check-in was a bit complicated, to be before 6:00 pm. The previous guests were checking in, and it went very slow, to my opinion, as my car was badly parked in front of the hotel, place only to unload. Once checked in my wife came in, and we dropped all the luggage in the elevator, as the room is on the second floor. After parking the car, I came back to the hotel, my wife was standing in the hallway with the luggage. it seemed that the room 204 was two stairs up, and the luggage was too heavy. The room was very nice and specious. Lacking a bit of sound proofing. In the late evening people in the hall were smashing the door (due to the electronic locks) or going into the cupboards in the hall... Breakfast is offered for a supplement, and served on the room. Checkout is latest at 10h30. Besides these limitations, we had a very nice stay in the nice town of Blankenberge where there are nice buildings, the sea, lot's of shopping, and many restaurants.

Our request for a roll-up bed for a child was not passed on to the hotel. However they were very helpful and provided one for us. Comfortable stay and good breakfast.

I know you can't require much for the low price, but even at the bottom of the bottom hotel room, you should be able to take a shower. Not here. My repeated pleads to fix the clogged shower sink were met with condescending ignore.

The room was as expected, except there was NO hot water, not even remotely warmed. I never saw anyone at the front desk, there was no official check in or out even though I was there during stated hours. Both check in and check out were done by getting a key card from a woman in the restaurant and giving it back to the same woman, so signing, no ID check, nothing. Also, I never saw any cleaning staff, nor was my room cleaned during my stay. The area was perfect, close to dining, close to the beach, easy access to transit.

When we arrived at 6:30, the hotel receptionist was putting keys into an outdoor lock box. She asked if we were checking in, and then told us that check-in ended at 6pm, and that she had sent me an email. I have not received such an email, and the hotel listing did not make it clear (if it mentioned at all) that reception closes at 6pm. Fortunately, we were able to check in without a problem, but had we arrived 10 minutes later, I fear that would have been problematic. Otherwise, the hotel was in a great location, perfectly clean and well kept.