Mercure Hurghada Hotel

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I had a wonderful experience at Mercure Hurghada Hotel. The resort is beautifully maintained, with clean and spacious rooms, well-kept gardens, and a lovely private beach. The staff was exceptionally friendly, welcoming, and always ready to help with a smile, making us feel at home from the moment we arrived. The food was delicious and offered a wide variety of choices to suit different tastes. The swimming pools and beach were clean and relaxing, and the entertainment activities kept both adults and children engaged throughout the day. The hotel's location is also convenient, as it is close to the airport while still offering a peaceful atmosphere. Overall, this hotel offers excellent value for money and is a great choice for couples, families, or anyone seeking a relaxing vacation in Hurghada. I highly recommend it and would be happy to stay here again.

Definitely not a 4-star hotel by Western standards. Don’t be misled by the photos or reviews—expect closer to 2-star. The hotel was not clean, and the food quality was poor. Both my husband and son became seriously ill with stomach issues after eating at the hotel and spent much of our vacation in the room or at the hospital. The Wi-Fi only worked reliably in the room, the bathroom door lock was broken, and the children’s beds in the family room were extremely small and uncomfortable for a 10-year-old. Buffet options were limited, flies were present around the food area, and the pool had black debris floating in it. There was no indoor area for relaxation or children’s entertainment, and the restaurant was uncomfortably hot due to weak air conditioning. Guests are also charged for lost towel or room cards. The most upsetting incident happened on the morning of our departure. My daughter wanted to take a peach before our flight, but staff refused because breakfast was due to open 15 minutes later. She was shocked and cried because of the way she was treated. Reception later provided breakfast boxes, but most of the food was unsuitable as we were still recovering. Most staff were friendly and warm. The one outstanding aspect of our stay was the hotel doctor. He was available free of charge, spent considerable time caring for my son, and showed genuine professionalism, kindness, and attention. We are truly grateful for the care he provided during a very difficult situation.

The resort is fine for quick stay but the quality of the food and reception staff are not helpful and they are very judgmental. Amenities require great maintenance

Lovely grounds and pools. Dining room is good. The rooms are a little worn and feel tired. Staff were all brilliant.

Everything is good

Fantastic

friendly staff, very clean resort including the gardens. Excellent food! The beach and the sea are spectacular! On the beach, next to the resort there is a very good windsurf & snorkel & scuba diving activity!

Old resort but nice location

all good

Amr and Hesham , working in Reception, are very professional and respectful . The staff was