Octave Hotel & Spa Sarjapur Rd

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

There was power cut.

Dirty room with hair on bed and no respect for guests ot value for money, 0 class hotel, no meet or greet

Worst hotel to stay in with dirty linens and bed. Horrible. Checked out in 10 mins

Hotel looks too old , not maintaining , Bed is uneven , rooms require a complete refurb

This was one of the worst hotels I have ever stayed. The Expedia portal showed this as a 3-star property but this one is not good enough even to be a 1-star lodge. The toilet and the wash basin was stained, there were hairs all over the drains, the water shower was broken - splashing water sideways, the soap holder was all rusted, no toiletries like body wash, paste or shampoo was empty, one of the lift was broken, the bedroom fabrics were stained, the mattress cover was torn, pillows were dusty and allergic, room was not clean and had some black colored trash in the corners, I can keep going. I have taken tons of photos and videos on how the room was and could be shared. The photo of the property you have in the website seems to be fake, no clue when or how the property looked that way. I tried contacting Expedia with the issue after my first day’s stay but the support personnel just gave me a $20 credit without any other alternative which was not enough to cover half price if I had to vacate and book another room. Overall it was terrible experience at the hotel, and reputed portals like Expedia should never be hosting such a fake-scam hotel. I booked through Expedia for the trust I had and the support I would’ve expected from Expedia’s side and it is unfortunate to say you have failed me on both.

Room was not clean. Basic toiletries were missing.

Excellent property with affordable price

Not happy with the property. They don't have a kitchen/restaurant in the hotel. We had to order every meal from swiggy or eat outside. They didn't even have a provision for tea/coffee (not everyone likes tea/coffee made in kettle). We booked a deluxe room, but room size was not upto the mark. They don't even provide hand towels.

Parking issue, guy at the reception is rude, room latch not working, room guys cleans the room daily even i dont put a tag.

It was a very pleasent stay in Octave, and the staff were also very helpful too.