Anema Wellness & Resort

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The hotel is good but a little bit to isolated. Facilities are good and very friendly personnel. But service can be improved.

A little heaven in Lombok, thank you for the warm hospitality. All the staffs, drivers and the restaurant were really nice and welcoming. We also enjoyed the local foods, they are really delicious. Thank you Anema Wellness and Resort.

All staff and employees were helpful and friendly. Thank you!

We had to change room twice, first because door lock was broken, second because there was an extremely strong toilet smell. On third day, our day trip to Gili was canceled on last minute, after making us wait for 1h and with no solution or options provided by hotel. There were also many missing details like no toilet paper, no free bottled water, a cleaning service unfinished, broken toilet light, no sofa in last room, broken speed meter in the motorbike, a single mask for snorkeling,... The pool area, location and restaurant are very nice though, especially if you are looking for relaxation. In brief, an hotel with great potential but terribly managed and with poor attention to details and guests.

This resort is so relaxing and offers great private villas with pools. The island is lovely and there are some stunning places to see. Do not expect prices to be like Bali though. There is a 21% service charge for all food and drinks, which adds up and overall the costs of things is higher than expected. However, this is a small price to pay for the opportunity to spend time on this side of the island. Staff here are lovely and work hard to assist you. Very respectful of privacy as well. This is a great place to unwind and chill out.

A happy trip with family. The hotel has not yet grand opening, very few clients. Located at a very quiet place, a little bit isolated though. Very relaxing, good food quality, yet the price is not as budget, still affordable. Very spacious room, super big bathroom. Nice people, good service, there are more hotel people than clients during our stay.(the whole hotel only had our family and another couple) Felt we were really the masters of the hotel, haha.

The staff was extremely friendly and organized a great dinner experience. The hotel is new so everything was clean and fresh.

Horrific stay! We were "upgraded" to a pool room that had dirty linen, smelly bathroom and dirty towels. It was obvious that house-keeping did not have time nor cared for cleanliness. We enquired about how the TV worked and were then advised that there was a problem with the cable connection and we should instead use the WIFI to watch videos from our phones instead! They did bring a DVD player and DVDs afterwards. Everything is charged in USD (and converted to IDR at checkout) except for food from the restaurant. The "spa" is a makeshift shed with a curtain at the front and is not relaxing at all! The spa prices are even higher than big name chain hotels but the quality and surrounding is worst than the local massage places. That was the impression throughout our stay. This property charges "luxury" prices but offers below average amenities and service. This is probably a result of poor management and perhaps underpaid staff. We have not seen less happier faces during our entire time in Lombok. We will definitely NOT be returning and will advise all against staying at this property.

Wonderful hotel, amazing views, pool, beach, rooms and staff.

There are no tv and Internet services. Only one cafe with very few choices. Expensive for a remote hotel. No snack bar. Toilets are very dirty and sub per for the cafeteria and general uses area. No parking spot. Dragging luggage a challenge.