Sfera Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Overall ok

Bad cleaning

The aircon was noisy, the rooms are also not at all sound proof. The first room they gave us was in bad condition, so we changed and had to pay more. It was worth it, the second room was much better. But still had some issues. Broken glass from lamp, not proper working toilet host ect.. but some good things like extras were availale in the room.

Above average.

Value for money Staffs are helpful and friendly Prompt attention given 👍👍😀😀🙏🙏🌝🌝

The hotel is old but have a few renovated rooms that don’t have issues but the rest somehow have issues like aircon, toilet, safe box, TV reception and wifi. The wifi intermittently dropped and cannot be connected. The TV reception is way below acceptable standards…. Jittery and pictialated

Service is good but Food options are not accessible for us

Friendly staff

Lack of maintenance, there's a leaking in my bathroom.

The room is is clean and comfortable but they should fixed the toilet door lock instead of taping it. They failed to provide me a free parking as per promised and their staff dont really keen to assist on this then asking us DIY. Front desk staff (nigh shift) is not trained for hospitality industry. Didnt wear mask properly nor even uniform. The staff told us Sfera hotel practice "no extra" policy. You get only what you get in the room not even a extra pillow nor services (btw, we are under services). The breakfast fee for children (6yo and 8yo) is RM20 each while adult is RM25, dont really understand the pricing logic