Hotel Mazarin

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

I called the hotel to ensure they had room in valet parking. I was told no. I had to find public parking. Then when I checked in they asked if I was parking a car. I said you told me you had no parking. She said I must have called the wrong number. I repeated the number and was told by another worker that was the correct number. Upon check out they asked me if I parked a car I said no. She supposedly emailed the receipt. I never got it. Just checked my credit card and they charged me for parking!!!!

Beautiful hotel, architecture is great. Location at the heart of New Orleans. Walking distance to everything. Coffee maker in the room but no tea. They offer free bottled water and free drink vouchers at their bar, 21st Amendment, which has great live music.

Great time, great stay!!

Will, the concierge at the front desk, was amazing! He went above and beyond to help us make our daughters bucket list trip awesome! The valet was awesome as well! We arrived tired and irritated, and the valet, I wish I could remember his name, put our minds at ease and took care of us and our vehicle with the greatest understanding. Monica and Charles in the restaurant, pure angels! The bartender at Bar Vin, awesome cannot rememher name but she's only there Wednesday and Thursday! If I was going to say anything negative, it would be the music at the clubs surrounding the hotel, going until early morning on Thursday night into Friday. This really is an awesome hotel! We will book it again!

Fantastic service and amenities. Great experience !!!

Great deal for the location. The staff, specifically Will, were very accommodating.

Great location, friendly and helpful staff. Loved the room and overall ambience. Was concerned about noise due to the location but it was surprisingly quiet. Will be my go-to spot in New Orleans from now on!

The room was clean, parking was valet and easy, location was right in the middle of everything.

It was a cute. The outside water foundation was amazing. The staff was amazing, they let me check in early. The room was clean. It did have a weird smell once we walked in. The shower was also hard to work not sure if that’s for everyone or just my party.

I had a FANTASTIC stay!! Lovely front desk staff, very nice hotel. The room was beautiful and quiet and clean. Loved the location. It was within walking distance to all the restaurants and shopping I wanted. Around the corner from Bourbon Street as well, but NEVER heard any of the noise from there at night. Spacious bathroom. Plenty of towels, the bed was super comfy. Loved the robe!! And the BEST THING FOR ME WAS: the shower!! Excellent!! Great water pressure and nice and hot just the way I like it! Just wonderful!! Most definitely will stay here again when I come back to NOLA later in the year. Never felt so right at home. If I had one thing to improve on, it would be to make the lighting in the elevator a bit brighter. But other than that, I had an excellent time!! The hotel is beautiful!! This was my first trip back to New Orleans in 30 years. I can’t even remember where I stayed last time, but I know that I will never forget my stay here. Thank you!!