Travel Inn By OYO Omaha

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Clean room

There were bed bugs and manager wouldn't refund money

Under new ownership, they are making improvements daily to bring the property back to its glory days. For me it was good, I just needed a place to sleep and shower. Very budget friendly and that is what you can expect

The room needed a little maintenance.

Very run down but it was as clean as it could be for the level of maintenance.

Absolutely the WORST place I have ever seen.. I never checked in .. This place needs to be condemned !!! Dirty isn't even close to describing it . Pathetic !!! I asked for a refund and said have to get it thru Expedia.. Called Expedia.. NO human to talk to and could get NO WHERE with getting refunded ..Worst experience with Expedia and this whole deal.. Only hope NO ONE else falls for the hype of getting cheated by booking companies that take your money and can't get it back .

The best thing about this property was the office manager, I believe he said his name was Mike. He tried to help me when the room I had booked became unavailable. The exterior photos of the property are very misleading. This is not a property to travel to with children. There was a room with a smashed window and you could clearly see several rooms were being used as storage. We never made it into a room so I cannot say how clean the interior of the rooms were.

We never checked in. I had a horrible time trying to figure out how to contact Expedia. The clerk at the desk, agreed to refund the money because the room was the COMPLETE worst hotel o have EVER encountered. It was so disgustingly filthy. I’m contacting you to complete this refund. Thank you Tamara Shaner

It looked like it was abandoned when I got there. I almost turned around and left. Then someone came out of the office. So I walked up and he asked if I had dogs, they were barking from the car. I said yes and he said he didn’t have any pet friendly rooms and I told him that’s what I booked. He said no but he had a room for $20 more a night that I could have my dogs in. He was rude and the way the hotel looked from the outside I asked if I could see the room he was talking about and he said no I have to pay first. I said no thanks. I told him to cancel my reservation and he said ok. Then the next day they tried to charge the full price for the nights I booked a total of five times. Definitely would not recommend anyone stay there. They advertise a pool but it looked like it’s falling apart. The place is shady for sure.

Disgusting hotel, sketchy people roaming outside