Bogmallo Beach Resort

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Friendly staff

Stunning location just steps from the beach, super helpful and attentive staff, nice pool area and bar. Honestly would definitely be back! The only thing I would say is that the restaurant could offer more choices or serve different cuisine on different days but we ate at the restaurants on the beach (1 min walk) and it was great! Breakfast was great here

Bathroom in our apartment flooded as the slope of the bathroom was going against the drain. It took the staff a lot of time to resolve. They ending up upgrading us to a better room the next day but for such a nice resort they need to get their construction sorted. Also, they restrict consumption of store bought alcholhol in the hotel room which is very strange. You should be free to consume what you want in your room.

INCREDIBLY NOISY! Lovely property with a nice beach, helpful staff, but our experience was completely ruined by destination weddings EVERY DAY. I came here for some peace and quiet, no such luck.

Every thing was great

W

Amazing staff, clean room and beautiful location.

Wifi was not working in the room, so was told that someone will come by to fix it. Half an hour later, we went to reception to inquire, but they knew nothing about it. Then stated that yhey will send someone but someone must stay in the room. 2.5 hours later, still nobody came by. Inquired again, and the staff had failed to let the manager (who was dealing with the same situation for another room) know. We had to wait even more. It was unacceptable that we waited most of the day in the room instead of enjoying the actual sun, and no apology issued. There is no spa or activity room/gym. Not sure how this is a 4/5 star. Lastly, I cut my foot on a tile that was sticking up from the floor in the room. The manager said sorry and 'what do you want me to do'. Poor customer service skills and offered no remedy.

Good

Property is good.Neat.Staffs are very friendly.