Quality Inn Merced Gateway to Yosemite

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

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Pictures show they had a pool but there wasn't one. But staff was pleasant.

I did not stay. As soon as I enter my room it was dark, and had two flies buzzing around, bed frame was falling apart, then turned on the light in the restroom only to find 2 cockroaches on the ceiling. I went immediately to front desk and checked out and requested a refund. He offered another room, but if there are roaches in one room there definitely will be roaches in other rooms. He didn't seem surprised and was very calm and refunded my room.

Phoenix was working the front desk during our stay, & he was great, along with the housekeeping staff. The dining area was very clean & organized, & we enjoyed eating breakfast there. As for the room, the double queen beds were super cozy & comfortable, & we slept like proverbial rocks! The other in-room amenities were also great: coffeemaker, microwave, & mini fridge. The room could definitely use some TLC. The carpeting needs to be either THOROUGHLY cleaned or completely changed out, & a fresh coat of paint on the walls & doors would do wonders. The bathtub needs to be replaced, but I used a workaround to avoid standing in the tub with my bare feet by placing an extra bath/body towel on the tub floor instead of wearing my flip-flops. The blackout curtain & drapes need to be replaced as well. It served our purpose for the 1-night we needed & was definitely cost-effective.

Staff are very friendly. Have stayed here multiple times never any issues.

This hotel should not be allowed to operate is in reality terrible condition. The elevator was literally falling apart te ceiling was exposed. The place smells like your grandmothers room. I can’t believe Expedia would associate itself with such a poor quality place like this. There was not TV available no signal. I called the front desk but they never came up to fix it. What a waste of my money.

loud noise

The first room.was filthy n had bug in the bed. Looked like blood on the floor , switched to a 3rd floor room no elevator n I'm handicapped. That room was better but still bad..TV only 1 channel no working battery in remote, tub shower head sticking out of wall n dirty with white scum on it toilet kept running all night, the fan in bath was very loud sounded like a lawn mower,no screens in the sink or tub drains don't drop your ring. The shower was dirty n surround walls cracked the furniture is old n beat up the stairwell...3 flights, was filthy n pulling away from walls scary. The only nice thing was staff. The breakfast, had to wait over 10min for coffee, the boiled eggs were turning brown how old were they? The place needs to be torn down n rebuilt.

I am double charged . The hotel system is horrible.

I was able to feel the box springs of the bed. In the morning in the breakfast room there was no hot breakfast. The coffee was so nasty, it tasted like mud!