Fairfield Inn & Suites Memphis I-240 & Perkins

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Clean and comfortable. Had everything we needed.

Nothing

This was a nice place to stay for a night when you need to catch an early flight out of the Memphis airport. The price was right. The hotel was quiet the evening I stayed there. The front desk clerk was very friendly and welcoming.

Would not stay here again. The tv didn’t even have the local channel to watch the nba playoffs. We literally stopped halfway on our 13 hour road trip just so we could watch game 7 and they didn’t even have NBC!!!

This place was aweful. There was brown water coming out of the sink. There was no hot water. The shower door handle came off. Their walls were dirty with spillage of some sort. The mirror was filthy as well with spillage of some sort. When I brought this to the statin, they said run the water for 15 minutes and that there was nothing else they can do. I do not recommend staying at this place.

I have the room 2002 and it’s so bad. There's a hole in the floor when you enter the room. The bathroom is full of mold and super dirty , terribly cleaned, and the carpet is filthy. This is not a Marriott standard cleaning.

It was a very convenient location

This property was a disappointment in comparison to other Fairfield Inns we have stayed in. The air-conditioning, the Breakfast, the bathroom and the closets were Disappointing for the money we spent.

I tried to cancel this via Expedia, Mariott, and even the hotel itself, and was not able to with a refund. Shame on you!!!! I will NEVER use Expedia again. And since I am in my first year of retirement, I would say this was a poor decision by your company to not give me a refund.

The hot water wasn’t working in the entire building staff told me 10 times, it’ll be ready in 5 mins. Never happened. There’s a lot of better options without having to deal with this one