Coronado Beach Resort

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

I had a smoke detector die in my room and start beeping around 8 at night. I called the front desk, they said maintenance was gone and they didn't know what to do. They first told me to take the battery out. I refused as I was not physically able to climb on the chair and reach the detector. Furthermore, it seems like a poor idea to instruct your guests to remove the batteries from safety equipment. I called again and pressed for an answer. They said there would be someone coming at 11 pm who could assist me and that they would call. By 11 :15 no one called so I rang the front desk again and they new staff had no idea what I was talking about but thankfully came to resolve the issue after about 20 minutes. No one offered to comp anything to address the issue. The first person I talked to was rude and unconcerned. The room itself was dirty, and paying the 500 dollars a night that I did, did not meet the standard I would expect. The front desk was often unmanned, the rooms were outdated, and plain the shuttle service offered by the hotel was not described to me at check in and they attempted to charge me for parking 3 separate times despite me having no car and writing as much on their check in forms. I stayed 2 nights and would consider it a disappointing experience at a quarter of the price. Shout out to the evening shift guy who came to help me. Everyone else, ranged from rude to indifferent. Indifference is inoffensive at 100 a night not 500.

Everything was wonderful!

Great location, clean property. No complaints!

Free breakfast on Mondays. Parrot in lobby to talk to. Pool privileges at nearby Loews

The room was advertised as a king bed with a pullout sofa bed. The bed was queen, not King, and the sofa bed was not comfortable at all.

Not a bad place but keep in mind it is a timeshare. The location is within easy walking distance of the beach, Hotel Del and dining and shopping. My only issue was I got a suspect text from the front desk reminding me that only registered guests can use the rooftop sauna, whirlpool, etc. it was a bit accusatory maybe from a timeshare owner but the fact is me and the three others in my family were all registered guests. Customer service and tactfulness was certainly lacking.

good location

One big thing to note that you cannot swim on the beach. I didn't know that when I made the reservations and that put a damper on the "beach day" for the kids.

Was good but needs to be more clean

Clean room and accessible to beach